Upholding the values of innovation, accountability and integrity, Coverall has become one of the world’s leading commercial cleaning franchising companies with a worldwide network of more than 90 Support Centers and 9,000 franchise owners, servicing nearly 50,000 customers in more than 90 metropolitan areas. If you have a passion for achievement and a desire to grow, contact us about a career with Coverall and join in our success.
- English/ Spanish highly preferred
The General Manager (GM) serves as the leader of the day to day operational activities of their support center to achieve maximum profitability. The GM is further charged with advising, recommending and assisting the Global Support Center in the formulation of overall Company objectives, policies and plans. The General Manager (GM) serves the primary sales role in both the dissemination of information pertaining to and the direct control of franchise sales.
The GM provides leadership for building a culture that is consistent with the Company’s Passion, Vision, Mission and Values. Develop long and short range plans for the operation of the region, ensure the plans, once approved, are properly executed and that the Regional Vice President is kept informed of overall operations, trends and activities within the regions.
Provide timely budget forecasts regarding but not limited to business levels, financial requirements, personnel needs, organizational plans and facility requirements needed to support the operations of the region and their projected effect on investment and earnings.
Establish performance standards for the region’s operational team, evaluate performance of each team against the established standards, and work with in conjunction with the VP Operations in improving and maintaining these standards.
.Responsible for all activities pertaining to the selling of Coverall Franchises.
.Oversee all activities related to the development of Coverall Franchise Owners to minimize account attrition.
Seek concurrence on recommendations, or advise and act where final authority has been delegated regarding matters pertaining to interpretation or enforcement of disciplinary clauses within the franchise document.
Dissemination of information pertaining to the franchise documents and sale of franchises.
Work in tandem with the SM and OSC’s in the achievement of account sales initiatives for the region.
Coordinate relationships with accounts and franchisees as are necessary and in the best interest of the RSC and corporation.
Work with the VP Administration team to ensure that all activities relating to administrative policies and procedures are being adhered to in the region.
See that office relations are maintained in a fair and consistent manner and in accordance with corporate policies and objectives.
Assure that all funds, physical assets and other property are properly safeguarded and administered.
Maintain and oversee a succession plan which will assure that qualified successors are in training or in place for key positions.
Perform such other duties as are assigned from time to time by Global Support Center.
Bachelor’s Degree in Business Administration, Marketing and Finance or a related field required.
A successful track record of personal success and management experience with minimum of five (5) years management experience.
Previous P/L management experience required.
Operational experience in the service industry is required.
Business planning experience for a regional territory is required.
A detailed understanding of the janitorial and/or franchising business is a plus but not required.
Solid experience managing and leading the activities of a skilled, diverse and dedicated staff.
Ability to communicate and implement company objectives and initiatives to Regional Support
Highly motivated and able influence and motivate others.
Ability to make sound judgments.
Superior problem-solving skills.
Ability to manage multiple tasks effectively and efficiently.
Ability to travel to annual meeting, quarterly trainings and other meetings as directed.
High-level of ethics and integrity.
Superior interpersonal skills.
Excellent verbal and written communication skills.
We are offering a competitive compensation package including salary, bonus/commissions, medical, dental, 401K, tuition reimbursement, PTO and much more!!!!