Do you enjoy fast-paced, exciting environments? Looking for a chance to join a team where growth and opportunity are actually realistic? Do you appreciate free food, an onsite gym, great benefits, local discounts, and career development opportunities? Vivint Solar’s Customer Care team is looking to hire energetic and dynamic problem-solvers with a passion for the Customer Experience. We have a wide variety of roles that can utilize nearly any skill set you bring to the table! We need people like you to create a strong customer experience, from reaching out to customers to finalize their solar panel installation, to getting the power switched on so they can start saving money, to resolving concerns after they’ve joined the Vivint Solar family. Apply now and we’ll help you find the right spot!
What it takes to win:
- Positive mindset
- Strong work ethic
- Great problem solving skills
- Solid communication skills (written and verbal are both helpful)
- An open mind to change and progress
- Know your way around a computer and the web
- High school diploma (or equivalent)
- Strong ability to communicate
Nice to have:
- Previous customer service experience
- Previous call center experience
- Proficiency with Google and Microsoft products
- Experience with Salesforce.com
- An appetite for all the food you will eat here
A day in the life:
- Wake up for the day and start your positive affirmations
- Get dressed (in what’s most comfortable, we have a pretty casual dress-code)
- No time for breakfast? We got you covered on site!
- Clock in and get ready to either call out to customers to ensure they are taken care of, or be ready to take an inbound call to resolve a question or concern a customer may have.
- Once or twice each week you’ll spend time with your supervisor for training and development within your role (they’re great, by the way).
- Take a couple breaks, grab some lunch on us, play a little ping pong, Foosball, basketball, or pool. Whatever peaks your interest.
- Clock out at the end of the day and get ready to go home to tell your friends and family how awesome your job is!
Vivint Solar is a leading full-service residential solar provider in the United States. With Vivint Solar, customers can power their homes with clean, renewable energy and typically achieve significant financial savings. Offering integrated residential solar solutions for the entire customer lifecycle, Vivint Solar designs, installs, monitors and services the solar energy systems for its customers. In addition to being able to purchase a solar energy system outright, customers may benefit from Vivint Solar's affordable, flexible financing options or power purchase agreements. For more information, visit www.vivintsolar.com or follow @VivintSolar on Twitter.
Location/Region: Lehi, UT (US)